Cookie Policy
1. What Are Cookies
Cookies are small text files placed on your device (computer, tablet, or smartphone) when you visit a website. They help the site remember your actions and preferences over a period of time, so you do not have to re-enter them whenever you come back or navigate between pages.
Fern Sapphire uses cookies and similar technologies on fern-sapphire.com to ensure our website works correctly, to improve your experience when browsing our premium landscaping and estate garden design offerings, and to understand how visitors interact with our pages.
2. Types of Cookies We Use
2.1 Essential cookies
These cookies are necessary for the basic functioning of our website. They enable core features such as page navigation, access to secure areas, and form submission when you enquire about our products. Without these cookies, the website cannot function properly. Essential cookies do not collect personal information for marketing purposes.
2.2 Analytics cookies
We use analytics cookies to understand how visitors find and use our website. These cookies collect information such as the number of visitors, which pages are most popular, and how people navigate through our catalogue of premium landscaping and estate garden design. All data collected by analytics cookies is aggregated and anonymous.
2.3 Preference cookies
Preference cookies allow our website to remember choices you have made in the past, such as your preferred language, region, or display settings. These cookies enhance your experience by providing personalised features without requiring you to reconfigure them on each visit.
2.4 Marketing cookies
Marketing cookies may be used to deliver advertisements that are relevant to your interests. They track your activity across websites over time and help us measure the effectiveness of our promotional campaigns. We only set marketing cookies with your explicit consent.
3. Cookie List
Below is a summary of the main cookies set by Fern Sapphire:
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| cookie_consent | Stores your cookie preference choices | 12 months | Essential |
| _ga / _gid | Google Analytics — anonymous site-usage statistics | Up to 24 months | Analytics |
| session_id | Maintains your session while browsing | Session | Essential |
| pref_lang | Remembers your language selection | 12 months | Preference |
4. How to Manage Cookies
When you first visit fern-sapphire.com, a cookie banner will appear asking for your consent. You may choose to accept all cookies, reject non-essential cookies, or customise your preferences by category.
You can change your cookie settings at any time by:
- Clicking the “Cookie Settings” link in our website footer.
- Adjusting your browser settings to block or delete cookies. Note that blocking essential cookies may impair website functionality.
Most browsers allow you to view the cookies stored on your device, delete all or selected cookies, block cookies from specific or all websites, and set preferences for first-party versus third-party cookies.
For instructions on managing cookies in common browsers, visit allaboutcookies.org.
5. Third-Party Cookies
Some cookies on our site are set by third-party services that we use, such as Google Analytics. These third parties have their own privacy and cookie policies. Fern Sapphire does not control the cookies set by these external services.
6. Legal Framework
Fern Sapphire complies with Japan’s Act on the Protection of Personal Information (APPI) regarding the use of cookies and similar tracking technologies. For visitors from the European Economic Area, we also follow GDPR requirements by obtaining explicit consent before setting non-essential cookies. For visitors from California, our practices align with the CCPA’s transparency requirements.
7. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. The revised policy will be posted on this page with an updated effective date.
8. Contact Us
If you have any questions about our use of cookies on fern-sapphire.com, please contact us:
Fern Sapphire
2-3-15 Karasuma Sanjo, Kyoto-shi, Nakagyo-ku, Kyoto 604-8161, Japan
Phone: +81 75-231-4087
Email: privacy@fern-sapphire.com